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Framework Overview

BTM Fusion 360TM Capabilities define a set of organizational competencies that enable an enterprise to manage business and technology together. Maturity in these capabilities is achieved through the implementation of well-defined processes, appropriate organizational structures, timely information and appropriate technology automation.

Successfully implementing any of these capabilities will move an organization closer to the goal of business and technology convergence. This progress accelerates as each additional capability is realized and continuously improved. The BTM capabilities are interdependent and “networked.”

These capabilities are grouped in four functional areas: Governance & Organization, Strategy & Planning, Strategic Investment Management, and Strategic Enterprise Architecture. Each represents a specific management competency defined by the above mentioned four critical dimensions.

Standing alone, each capability represents a critical point of interaction in the enterprise between business and technology; more importantly, however, capabilities – and the interactions between them – are the building blocks of solutions to the thorniest issues facing enterprises, such as Achieving Sustainable Innovation, Creating an Agile Enterprise, Optimizing Service Delivery, Building an Extended Enterprise, Maximizing Growth, and others.

Overview of Functional Areas

Governance & Organization
Governance & Organization, which determines the role of technology in the enterprise, manages technology to meet business goals; structures and manages the business-technology organization; manages enterprise technology risk and compliance; and ensures that there is regular communication of the activities and accomplishments of technology throughout the enterprise.

Strategy & Planning
Strategy & Planning articulates required business capabilities and the technology plans to enable them; provides a disciplined means of ensuring that budgets reflect and support strategy; supports the creation and management of relationships with those partners best suited to an organization’s strategy; and integrates accumulated or acquired technology assets to ensure consistency with the enterprise’s strategy.

Strategic Investment Management
Strategic Investment Management approves and prioritizes technology investments; develops and manages enterprise project and asset portfolios and provides appropriate reporting; establishes and manages business-technology demand and resource requirements; and applies business technology to project execution through the implementation lifecycle.

Strategic Enterprise Architecture
Strategic Enterprise Architecture describes the enterprise’s business strategies, operating models, capabilities and processes in terms actionable for business technology; defines the applications and technical infrastructure required to meet enterprise goals and objectives; establishes a set of standard business-technology applications, tools and vendors; and identifies, organizes and manages existing business applications, technology assets and projects.

Foundation and Higher-Level Capabilities

Foundation Capabilities are those “first-order” items whose maturity underlies overall Business Technology maturity, and which appear as critical elements in the largest number of Business Technology Solutions.

They are:

  • Strategic and Tactical Governance
  • Organizational Design and Change Management
  • Portfolio and Program Management
  • Approval and Prioritization
  • Business Technology Strategy
  • Business Architecture
  • Technology Architecture
  • Business Technology Standards

Higher-Level Capabilities are those that are often developed later in the maturation process, which may carry differing levels of importance from enterprise to enterprise, and which may be more specific to a smaller number of solutions.

They are:

  • Communication Strategy and Management
  • Compliance and Risk Management
  • Resource and Demand Management
  • Project Analysis and Design
  • Strategic Planning and Budgeting
  • Strategic Sourcing and Vendor Management
  • Consolidation and Standardization
  • Asset Rationalization
  • Application Portfolio Management